Les Ambassadeurs Club Limited (Les A) is committed to best corporate governance practices. The Les A Board is responsible for establishing policies and procedures to enable compliance within its operational business. Each Director of the Les A Board shall exercise independent judgment and act honestly and in the best interests of the Company. The Les A Board is also committed to exercising effective governance over the Companyâ€™s affairs and to balance the respective interests of the Companyâ€™s stakeholders (including its shareholders, employees and customers) and also of the broader community.
Les A is committed to:
- conducting its business with integrity and to adopting respectable and ethical standards,
- acting across its business interests with due care and diligence; and
- complying with its statutory obligations.
Les A will ensure that its employees are aware of and comply with the licensing objectives and will deal with the Gambling Commission in an open and cooperative way. We are committed to socially responsible gambling and have adopted and support the Playing Safe initiative introduced by the National Casino Forum. The policies and procedures we have in place are in accordance with the three licensing objectives of the Gambling Act 2005:
- Preventing Gambling from being a source of crime or disorder, being associated with crime or disorder or being used to support crime;
- Ensuring that gambling is conducted in a fair and open way; and
- Protecting children and other vulnerable persons from being harmed or exploited by gambling.
Les A operates through its Club Rules, policies that have been approved by the Board of Directors, Procedure Manuals and an Employee Handbook.
Les A has internal procedures in place to ensure that its business is conducted in compliance with all relevant primary and secondary legislation and regulatory guidance. The Company will ensure that all procedures are communicated to all appropriate staff and personnel who are required to hold a Gambling Commission Personal Licence have the requisite competency for the licence held and the responsibilities associated with that position. Les A has well established staff practices and procedures in place, including procedures for staff to report grievances or suspected regulatory breaches through a Whistleblowing policy.
Regular reviews of the effectiveness of all policy and procedures are carried out in addition to audits periodically undertaken by the Internal Audit function of Les A. A suitably qualified third-party resource is engaged to review Les A policies and procedures on an annual basis which provides the Board and the Regulatory Compliance Committee with the necessary assurance regarding the operating effectiveness of the organisationâ€™s controls.
We believe that a well-structured and organised corporate business with well-trained management and staff is essential to our success. We will deliver this success within the UK gambling legislative framework, working with our regulator through our management and compliance departments.
Chief Executive Officer
Les Ambassadeurs Club
Our employee screening policy refers to our guidelines for screening employees and applicantsâ€™ backgrounds, as part of both our hiring process and an ongoing assurance of the integrity of Les A employees.
Screening ensures that we can:
- Get insight into an applicantâ€™s background to help ensure that sound decisions are made with respect to hiring and with respect to existing employees.
- Ensure that we hire employees that have a high standard of integrity which is commensurate with working in a cash environment and a highly regulated business.
- Verify an applicantâ€™s information for accuracy.
- Screen applicants and employees convicted of or involved in serious criminal conduct fraud or other matters involving dishonesty.
- Ensure that, where applicable, individuals required to hold either a Personal Functional Licence (PFL) or a Personal Management License (PML), are held to the standard required of those licensed positions.
- Ensure that the company meets any regulatory or statutory requirements and in particular is able to show that it is preventing gambling from being a source of crime, associated with crime or being used to support crime.
- Ensure that employees are not a threat to workplace safety.
This employee background check policy applies to all applicants and employees, existing and newly employed who go through or have gone through our companyâ€™s recruitment process.
3. Policy Elements
Background checks may include:
- Criminal records.
- Credit reports.
- Drug & Alcohol testing.
- Verification reports (e.g. identity, previous employment, education)
- Driving records.
- Reference checks.
- Adverse media.
- Associated criminal involvement.
- Matters in connection with Health and Safety.
- Matters in connection with gambling addiction problems.
Applicants arenâ€™t necessarily required to pass every type of background check we offer before our company hires them. Each position has its own requirements. For example, driving records may be relevant to drivers, but not to croupiers.
The basic background screening includes [Identity documentation, screening through third party service providers, open source media outlets and reference checks.]
We confirm compliance with legal and equal opportunity guidelines at all times.
Criminal records, criminal association, adverse media and problem gambling association checks are essential if applicants are interviewing for positions where they will:
- Represent our company and deal with our clients or stakeholders.
- Have access to sensitive and confidential information.
- Have access to money and finances.
- Have access to stock or company property.
- Hold either a PFL or PML license as issued by the Gambling Commission subject to the LCCP 2018 and the Gambling Act 2005.
- a dealer/croupier
- a cashier
- an inspector
- a pit boss/gaming supervisor
- security staff/monitoring surveillance related to gambling activities.
Key position personnel (PML):
- overall strategy and delivery of gambling operations
- day to day running of gambling operations
- financial planning, control and budgeting
- marketing and commercial development
- regulatory compliance
- gambling related IT provision and security
4. When will we conduct applicant or employee screening?
In most cases, screening will be completed during the application or on boarding process and then again on an annual basis.
These screening checks will be completed by the Compliance and HR departments and reports will be securely held in line with the requirements imposed by both the Data Protection Act 2018 (DPA) and the General Data Protection Regulations (EU 2016/679) (GDPR).
5. Our companyâ€™s responsibilities
Departmental Heads /Managers, Compliance and HR staff in association with the Data Protection Officer (DPO) (where applicable) must:
- Inform applicants that a background check / personnel screening is required and completed in the positionâ€™s job advertisement.
- Record / evidence of an applicantâ€™s acceptance / employeeâ€™s objection to the process and let them know how long the process will take.
- Use a reputable and reliable background check provider. Criteria to consider when choosing a provider are: cost, legality, commitment to confidentiality and turnaround time. If our current provider doesnâ€™t meet our requirements for these criteria, Compliance and HR jointly should search for a new provider.
- Inform applicants of the results of their screening and what we plan to do. (reject or move applicants to the next hiring phase)
- Screening results will be made available to those applicants and or employees, upon request in line with their rights, subject to a Data Subject Access request (DSAR) (DPA18 s45; GDPR (EU 2016/679) Article 15).
- Give applicants information that they may need to dispute findings, a report or address any issues relating to information found, resulting from the screening process.
- Departmental Heads /Managers /HR must tell applicants, a clean screening result does not guarantee employment, unless theyâ€™ve already received a verbal job offer.
- Departmental Heads /Managers /HR must ensure that all information handling, is in accordance with the full suite of Data Protection Policies.
6. What will happen if screening returns adverse results?
Adverse or concerning results do not automatically disqualify applicants from the application process or result in disciplinary action towards employees.
A risk assessment will be completed, on a case by case basis according to the following criteria:
- The nature of the criminal convictions, activity or adverse / findings.
- The volume of the criminal convictions, activity or adverse / findings.
- How either the association with crime and/or adverse finding relates to the position applied for or held.
- Time elapsed from the criminal activity or adverse finding.
HR and Departmental Heads /Managers should keep the companyâ€™s interests in mind when rating the seriousness of any issues arising from the screening process.
Ultimately, during recruitment, if Departmental Heads /Managers and/or HR decide a particular applicant would bring high or unreasonable risk to our company, the outcome may reasonably be, that the application will be rejected.
With respect to existing employees, the company staff handbook and company disciplinary polices may be considered and or implemented as a result of findings deemed, to potentially cause harm or a high risk.
HR and Departmental Heads /Managers may contact applicants or arrange private meetings with employees to discuss the results of their screening checks and in cases of minor issues and if the applicants or employees answer honestly when questioned, they may still be employed or that no further action is required.
Our aim is to have a transparent screening process that respects every individualsâ€™ rights.
Departmental Heads /Managers and HR staff will follow this procedure for screening:
- This Policy will be reviewed by The Director of HR and the Director Legal and Compliance on an annual basis.
- When the final applicants (one or more) are selected, Departmental Heads /Managers or HR must ensure that consent is received from the applicant before the screening has commenced.
- If Applicants refuse or in the case of existing employees, object to be subject to a screening process, the Departmental Heads /Managers and or HR will inform them that they either, will not be considered for the position or in the case of an existing employee, invited to a formal, meeting to discuss the company requirements.
- Results, both negative and positive must be recorded within the applicant folder or the employeeâ€™s personnel recorded and kept in line with the Data Protection suite of policy and procedures established by the company.
- Departmental Heads /Managers inform applicants of their decisions and ensure they get copies of their individual screening checks. If there are negative findings, HR/ Departmental Heads /Managers must let those applicants know how to dispute the report