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Blackjack Bounty – Promotional Terms and Conditions

Blackjack Bounty – Promotional Terms and Conditions

Promotion and eligibility

  1. Blackjack Bounty (the Promotion) is offered by Les Ambassadeurs Club Limited (LAC) in conjunction with Les Ambassadeurs Online Limited (LAO).
  2. The Promotion is open only to individuals aged 18 years or over who are fully registered permanent members of LAC and whose membership remains in good standing throughout the Promotion.
  3. Participation is by invitation only and is limited to the individual to whom the Promotion has been offered. The offer, any qualifying place and any prize are personal to that individual and cannot be transferred.
  4. For these Terms, a member is in good standing where they hold valid permanent membership of LAC and their membership has not been suspended. Access to the Promotion is also conditional upon the successful completion of the member's LAC registration, the continued active status of their membership and the timely provision of any information LAC may reasonably request to ensure that the information it holds is accurate and up to date. This may include valid identification documents, proof of address and source of funds or wealth information, where applicable. Failure to provide requested information may result in the temporary suspension or withdrawal of eligibility for the Promotion.
  5. Employees, officers and directors of LAC, LAO, their promotional or other agencies, licensees, licensors, service providers and any other associated or affiliated companies are not eligible to participate in the Promotion. The same restriction applies to the immediate family members of those persons.
  6. Participation in the Promotion is entirely optional and entry is free. No cash stake is required to participate in either the blackjack qualification stage or the blackjack tournament. Physical presence at LAC is required and remote participation is not permitted.
  7. By participating in the Promotion, you confirm that you accept and agree to be bound by these Terms.

Promotion timetable

  1. The Promotion will begin at 14:00 GMT on 28 October 2026 and will conclude following the Grand Final and subsequent Blackjack Bounty prize draw on 30 October 2026.
  2. The Promotion consists of:
    1. Three qualifying sessions
    2. a final blackjack tournament on 30th October 2026 involving up to 15 qualifying participants; and
    3. a prize draw for the £5,000 Blackjack Bounty

Daily head-to-head qualification

  1. The qualification stage will be played one to one with a dealer. This will comprise of 10 hands and a starting bankroll of £2,000 worth of tournament chips. All qualifying sessions will be played in accordance with the Club’s standard Blackjack rules.
  2. Three daily qualifying sessions will take place during the following periods:
    1. 14:00 GMT on 28 October 2026 until 00:00 GMT on 29 October 2026;
    2. 14:00 GMT on 29 October 2026 until 00:00 GMT on 30 October 2026;
    3. 12:00 GMT on 30 October 2026 until 21:00 GMT on 30 October 2026.
  3. Each participant may complete one heads up blackjack session during each daily qualifying period.
  4. At the start of each heads-up qualifying blackjack session, the participant will receive £2,000 promotional bankroll worth of tournament chips.
  5. A participant's qualifying session will end when they have played 10 hands, or their bankroll balance reaches zero, whichever occurs first. No further hands may be played once the session has ended.
  6. When the session ends, the participant's remaining bankroll will constitute their final score and will be recorded on the leaderboard. After all qualifying sessions have closed, the 15 participants with the highest scores recorded on the leaderboard will qualify for the final. Where a participant completes a session on more than one qualifying day, only their highest session score will count towards qualification. Each natural Blackjack achieved during a qualifying session will count as an entry in the bounty draw, in accordance with clause 22.
  7. Participants who qualify for the Tournament must be present at Les Ambassadeurs Casino by 21:00 GMT on 30 October 2026. Qualifiers will be confirmed after the final qualifying session has closed and the scores have been verified. The Tournament will begin as soon as reasonably practicable after the qualifiers and any reserve places have been confirmed.

Qualifying tie-breaks and replacement qualifiers

  1. Where two or more participants record the same score and the tie affects qualification for the final tournament, the tied participants must complete a further five hand heads up session against the dealer using the same playing conditions. Further tie-break sessions will be played until the qualifying position has been determined.
  2. A participant required to complete a tie-break session must do so at the time reasonably specified by LAC. A participant who fails to attend or complete the tie-break session will forfeit their opportunity to qualify.
  3. Where a qualifying participant is disqualified, withdraws or is unable to participate in the blackjack tournament, LAC may offer the vacant place to the next highest-ranked eligible participant from the overall leaderboard who has not already qualified.
  4. LAC may invite one or more eligible participants ranked immediately below a qualifying position to register as reserves between 21:00 and 21:30 GMT on 30th October 2026. Registration as a reserve does not guarantee entry. At 21:30, any vacant place may be awarded to the highest-ranked registered reserve from the overall leaderboard.
  5. A participant has no entitlement to a replacement place unless LAC confirms that the place has been awarded to them.

Blackjack Bounty prize draw

  1. During the qualifying rounds, players will receive one entry into the £5,000 Blackjack Bounty Prize Draw for every natural Blackjack achieved (an Ace and a ten-value card dealt as the original two cards of a valid hand). A natural Blackjack achieved after splitting does not qualify. Entries are non-transferable and have no cash value.
  2. The Prize Draw will take place immediately following completion of the Grand Final, including any necessary tie-breaks. The Club will announce when the draw is about to take place. Entries will be drawn at random until an eligible winner is selected in accordance with clause 24 or no eligible entries remain.
  3. Players must be physically present within Les Ambassadeurs Club when the Prize Draw takes place to be eligible to win. The Club will verify whether a selected player is present using its reasonable records and procedures. If the selected player is not present, that entry will be void and another entry will be drawn. This process will continue until an eligible winner is selected or no eligible entries remain. If no eligible entries remain, the prize will not be awarded.
  4. The £5,000 Blackjack Bounty prize will be split equally: £2,500 will be awarded in LAC Golden Chips and £2,500 as LAO bonus funds. The LAC Golden Chips are subject to clauses 71–72, and the LAO bonus funds are subject to clauses 73–83.

Blackjack Bounty Grand Final Tournament – Playing Rules

General Conditions

  1. The Blackjack Bounty Grand Final Tournament (the "Tournament") is a promotional event available exclusively to customers who have qualified through the designated preliminary qualifying rounds.
  2. No entry fee is payable to participate in the Tournament.
  3. The Tournament consists of three stages:
    1. Quarter-final
    2. Semi-final
    3. Grand Final
  4. All Tournament rounds will be conducted in accordance with the Club's standard Blackjack rules, except where specifically modified by these Tournament Terms & Conditions.
  5. The last hand of each round will be a Blind Bet hand.
  6. During Blind Bet rounds, participants must submit their bets before any cards are dealt.
  7. Bets placed during Blind Bet rounds are final and cannot be changed or withdrawn.
  8. Each participant may play on one Blackjack betting box only during each round.
  9. Side bets are not permitted during any stage of the Tournament.
  10. Wagering between participants, collusion and any arrangement to share or transfer Tournament Chips are strictly prohibited.
  11. Tournament Chips are issued solely for scoring purposes, have no cash value and cannot be exchanged for cash.
  12. Tournament Chip balances will be reset at the conclusion of each round. Qualifying participants will receive a new allocation of Tournament Chips at the start of the following round.
  13. Participants must comply with the Club's standard gaming procedures and all reasonable instructions issued by the dealer and Tournament Supervisor.

Tournament Format

  1. The Tournament will consist of a maximum of 15 quarter-finalists, progressing to 10 semi-finalists and subsequently five finalists.
  2. Participants will compete over a predetermined number of Blackjack hands, with their final Tournament Chip balances determining their finishing positions.
  3. The participant with the highest Tournament Chip balance at the conclusion of the applicable round will be ranked highest.
  4. Where a tie affects qualification, advancement or the allocation of a prize, the Tournament Tie-Break Rules in Section 10 will apply.
  5. All participants will receive the same starting Tournament Chip allocation and be subject to the same betting limits within each round.

Seating, Betting and Playing Order

  1. Participants will be allocated their table and seating positions by random draw before the commencement of each round.
  2. A designated starting marker will identify the participant required to place the first wager and make the first playing decision.
  3. The starting marker will move one active participant position clockwise following each completed hand.
  4. The dealer will conduct betting and playing decisions in the order indicated by the starting marker, in accordance with the Club's approved dealing procedures.
  5. Where a participant has been eliminated, their position will be skipped and the marker will continue to rotate among the remaining active participants.
  6. All participants with a positive Tournament Chip balance must place a wager on every scheduled hand until their chips are exhausted or the round concludes.
  7. Once a wager has been placed and accepted, it cannot be changed or withdrawn.
  8. Participants must not wager more than their available Tournament Chip balance.
  9. On the final scheduled hand of each round, all remaining participants will be required to submit their initial wagers secretly and simultaneously.
  10. Final-hand secret wagers will be revealed once all participating players have committed their wagers. No changes will be permitted thereafter.
  11. The designated starting marker will continue to determine playing order during the final hand.

Betting Rules

  1. The minimum initial wager in every round will be £100 worth of Tournament Chips.
  2. Where a participant's remaining balance is less than £100 worth of Tournament Chips, they must wager their entire remaining balance.
  3. Maximum initial wagers will be:
    1. Quarter-final: £1,000 worth of Tournament Chips
    2. Semi-final: £1,500 worth of Tournament Chips
    3. Final: £2,000 worth of Tournament Chips
  4. The maximum wager limits apply to the initial wager only.
  5. Doubling down and splitting are permitted in accordance with the Club's standard Blackjack rules, provided the participant has sufficient uncommitted Tournament Chips to cover the additional wager.
  6. A participant may not double down, split or place an insurance wager unless sufficient uncommitted Tournament Chips are available.
  7. Insurance is permitted in accordance with the Club's standard Blackjack rules and must be funded from the participant's available Tournament Chip balance.
  8. All wagers, including doubles, splits and insurance, will be settled according to the Club's standard Blackjack payout rules.
  9. Participants may not purchase, borrow, transfer or receive additional Tournament Chips during a round.

Quarter-Final

  1. The quarter-final will consist of a maximum of 15 participants.
  2. Each participant will receive a starting bankroll of £5,000 worth of Tournament Chips.
  3. The quarter-final will consist of 10 scheduled Blackjack hands.
  4. The minimum initial wager will be £100 worth of Tournament Chips and the maximum initial wager will be £1,000 worth of Tournament Chips.
  5. Where all 15 participants attend, they will be randomly allocated across three Blackjack tables, with five participants per table.
  6. At the conclusion of the 10 hands, the three participants with the highest Tournament Chip balances at each table will automatically qualify for the semi-final.
  7. This will produce nine automatic semi-final qualifiers.
  8. The tenth semi-final position will be awarded by a random wildcard draw from the six quarter-final participants who did not qualify automatically.
  9. Each eligible non-qualifying participant will receive one entry into the wildcard draw.
  10. The wildcard draw will take place following confirmation of all automatic qualifying positions and resolution of any necessary tie-breaks.
  11. The wildcard draw will be conducted under the supervision of the Tournament Supervisor.
  12. Where a tie affects an automatic qualifying position, the Tournament Tie-Break Rules in Section 10 will apply before the wildcard draw is conducted.
  13. A participant's quarter-final will end once they have completed 10 hands or their Tournament Chip balance reaches zero, whichever occurs first.
  14. No additional hands may be played once the scheduled 10 hands have been completed, except where required under the Tournament Tie-Break Rules.

Reduced Quarter-Final Attendance

  1. In the unlikely event that fewer than 15 qualified participants are available at the commencement of the quarter-final, the following conditions will apply.
  2. Participants will be allocated by random draw across up to three Blackjack tables, with a maximum of five participants per table. Table sizes will be balanced as evenly as reasonably possible.
  3. Where 11 to 14 participants compete, the ten participants with the highest final Tournament Chip balances across all quarter-final tables will advance to the semi-final.
  4. Where exactly ten participants compete, all ten will automatically advance to the semi-final.
  5. Any tie affecting qualification for the semi-final will be resolved using the published Tournament Tie-Break Rules.
  6. All participants will compete under identical quarter-final bankroll allocations, betting limits, number of scheduled hands and standard Blackjack rules.
  7. The Tournament Supervisor will confirm the applicable qualification arrangements before the quarter-final commences.
  8. Should fewer than ten qualified participants be available, the quarter-final will not commence under the standard format. Casino Management will determine whether the Tournament is postponed or rescheduled, subject to applicable promotional terms and regulatory requirements, and will communicate the arrangements to affected participants.

Semi-Final

  1. The semi-final will consist of ten participants.
  2. Each participant will receive a starting bankroll of £7,500 worth of Tournament Chips.
  3. The semi-final will consist of 15 scheduled Blackjack hands.
  4. The minimum initial wager will be £100 worth of Tournament Chips and the maximum initial wager will be £1,500 worth of Tournament Chips.
  5. Participants will be randomly allocated across two Blackjack tables, with five participants per table.
  6. At the conclusion of the 15 hands, all ten participants will be ranked according to their final Tournament Chip balances, regardless of their allocated table.
  7. The five participants with the highest Tournament Chip balances across both tables will advance to the Grand Final.
  8. Where a tie affects qualification for the Grand Final, the Tournament Tie-Break Rules in Section 10 will apply.
  9. A participant's semi-final will end once they have completed 15 hands or their Tournament Chip balance reaches zero, whichever occurs first.
  10. No additional hands may be played once the scheduled 15 hands have been completed, except where required under the Tournament Tie-Break Rules.

Grand Final

  1. The Grand Final will be contested by five participants.
  2. Each finalist will receive a starting bankroll of £10,000 worth of Tournament Chips.
  3. The Grand Final will consist of 20 scheduled Blackjack hands.
  4. The minimum initial wager will be £100 worth of Tournament Chips and the maximum initial wager will be £2,000 worth of Tournament Chips.
  5. Participants will be allocated their seating positions by random draw before the Grand Final commences.
  6. At the conclusion of the 20 hands, participants will be ranked according to their remaining Tournament Chip balances.
  7. The participant with the highest balance will be awarded first place, the participant with the second-highest balance will be awarded second place, and the participant with the third-highest balance will be awarded third place.
  8. Where a tie affects first, second or third place, the Tournament Tie-Break Rules in Section 10 will apply.
  9. A participant's Grand Final will end once they have completed 20 hands or their Tournament Chip balance reaches zero, whichever occurs first.
  10. No additional hands may be played once the scheduled 20 hands have been completed, except where required under the Tournament Tie-Break Rules.
  11. The final results will be verified by the Tournament Supervisor before being officially announced.

Exhaustion of Tournament Chips

  1. A participant whose Tournament Chip balance reaches zero will be eliminated from further play in that round.
  2. The participant's final recorded balance for that round will be zero.
  3. Where two or more participants finish with zero Tournament Chips, they will be considered tied on their final bankroll score.
  4. Where such a tie affects qualification, advancement or prize allocation, the Tournament Tie-Break Rules in Section 10 will apply.
  5. A participant who has been eliminated may not re-enter the same round unless required to participate in an applicable tie-break.

Tournament Tie-Break Rules

Application

  1. Where two or more participants finish a round with identical Tournament Chip balances and the tie affects qualification, advancement or prize allocation, a tie-break playoff will be conducted.
  2. Only participants involved in the relevant tie will participate.

Chip Allocation and Wagering

  1. Each participating player will receive £1,000 worth of Tournament Chips.
  2. The minimum initial wager will be £100 worth of Tournament Chips and the maximum initial wager will be £1,000 worth of Tournament Chips.
  3. Each participant must secretly select and commit their initial wager before any cards are dealt.
  4. All wagers will be revealed simultaneously once every participant has committed their wager.
  5. Once committed, wagers cannot be changed.
  6. Players may not wager more than their available Tournament Chip balance.

Seating and Playing Order

  1. Seating positions will be determined by random draw before the first playoff hand.
  2. The dealer will conduct play according to the designated starting marker and the Club's approved dealing procedures.
  3. Following each completed playoff hand, the starting marker will rotate one active position clockwise where the same players remain involved.
  4. Where the group of tied players changes, a new random draw will determine seating and the initial playing order.

Playing Rules

  1. The Club's standard Blackjack rules will apply.
  2. Doubling down and splitting are permitted, provided sufficient uncommitted Tournament Chips are available.
  3. Insurance is permitted in accordance with the Club's standard Blackjack rules, subject to sufficient uncommitted chips.
  4. A participant who wagers their entire chip balance as an initial wager will not be permitted to double down, split or place an insurance wager.
  5. All wagers, including doubles, splits and insurance, will be settled according to the Club's standard Blackjack payout rules.

Determining the Result

  1. Following settlement of all wagers, participants will be ranked according to their remaining Tournament Chip balances.
  2. The participant with the highest remaining balance will receive the highest available finishing position.
  3. Where three or more participants compete, distinct finishing positions will be confirmed and will not be replayed.
  4. Final chip balances after settlement of all wagers will determine finishing position.

Unresolved Ties

  1. Where two or more participants remain tied for an unresolved position, only those participants will participate in a further playoff.
  2. Each remaining tied participant will receive a fresh allocation of £1,000 worth of Tournament Chips.
  3. The same betting and playing rules will apply.
  4. Where all remaining participants finish with zero chips or identical positive balances, the playoff will be repeated.
  5. Additional playoffs will continue until all positions necessary for qualification, advancement or prize allocation have been determined.

Verification

  1. All playoff chip balances and results must be verified by the Tournament Supervisor.
  2. Any dealing error, invalid wager or incorrect settlement will be handled in accordance with the Club's approved gaming procedures.

Attendance and Withdrawal

  1. Qualified participants must be present and ready to participate at the designated commencement time.
  2. A qualified participant who fails to attend the Tournament or refuses to participate will be deemed to have forfeited their place and any associated right to continue in the Tournament.
  3. Once a round has commenced, no late entrant or replacement participant may join that round.
  4. Where a participant withdraws or is disqualified during a round, their participation will end immediately.
  5. Any vacancy arising before the commencement of the quarter-final will be addressed under the reduced-attendance provisions in Section 6.
  6. Where a participant becomes unable to continue between rounds, Casino Management will apply the following reserve procedure, provided the next round has not commenced:
    1. The highest-ranked eligible non-qualifying participant from the preceding round will be offered the vacant position.
    2. Reserve ranking will be determined by final Tournament Chip balances.
    3. Where a tie affects reserve priority, the Tournament Tie-Break Rules in Section 10 will apply.
    4. Where the vacancy relates to a wildcard position, a further random draw will be conducted among the remaining eligible quarter-final non-qualifiers.
  7. Once the next round has commenced, no replacement participant will be admitted.

Tournament Administration and Disputes

  1. The Tournament will be conducted under the supervision of the Club's designated Tournament Supervisor.
  2. Tournament Chip balances will be recorded and verified at the conclusion of each round.
  3. The Tournament Supervisor will confirm qualification and finishing positions before the next round commences.
  4. Any dealing error, exposed card, invalid wager, incorrect payout or other gaming irregularity will be handled in accordance with the Club's approved Blackjack procedures.
  5. Where a hand is declared void under the approved gaming procedures, the affected participants' chip balances will be restored to their verified positions immediately before that hand, and the hand will be replayed where required.
  6. Participants must raise any dispute concerning wagers, chip balances, playing order or settlement as soon as reasonably practicable.
  7. Any unresolved dispute concerning the Tournament will be referred to Casino Management for review in accordance with the Club’s published complaints procedures and applicable gaming regulations.
  8. Casino Management may suspend play where necessary to investigate an irregularity or protect the integrity of the Tournament.
  9. Any interruption, equipment failure or other unforeseen operational issue will be handled in accordance with the Club's approved procedures, with the aim of preserving verified Tournament Chip balances and competitive fairness.

Prizes and Results

  1. Prizes will be awarded to the participants finishing first, second and third in the Grand Final.
  2. The prize values and allocation between LAC Golden Chips and LAO bonus funds are set out in the Prizes section below.
  3. All prize-winning positions will be confirmed only after completion of any required tie-breaks and verification of final Tournament Chip balances.
  4. Tournament Chips cannot be exchanged for cash or used as gaming credit.
  5. The official results will be announced following completion of the Tournament and verification by the Tournament Supervisor.

General Provisions

  1. The Club reserves the right to take appropriate action in response to cheating, collusion, deliberate disruption or breaches of the published Tournament rules, subject to applicable law and regulatory requirements.
  2. Any participant found to have breached the rules may be disqualified following review by Casino Management.
  3. The Tournament will be conducted in accordance with applicable UK gambling legislation, regulatory requirements and the Club's approved gaming procedures.
  4. These Terms & Conditions must be read together with the Club's general promotional terms and standard Blackjack rules.
  5. The Club will communicate any material change to the Tournament arrangements to affected participants in accordance with applicable regulatory requirements.
  6. Nothing in these Terms & Conditions limits participants' statutory rights or their right to pursue a complaint through the applicable dispute-resolution process.

Prizes

  1. The prizes will be awarded as follows:
  2. Finishing positionTotal prizeLAC Golden ChipsLAO bonus funds
    First£10,000£5,000£5,000
    Second£6,000£3,000£3,000
    Third£4,000£2,000£2,000
  3. The LAC and LAO elements of a prize are non-transferable and cannot be exchanged between LAC and LAO.

LAC Golden Chips

  1. The LAC element of each prize will be awarded in non-negotiable Golden Chips. Winners should speak to their host to arrange collection.
  2. Golden Chips may be used only on live table games at LAC. They must remain in play until lost and cannot be redeemed, transferred or exchanged for cash, goods or services.

LAO bonus funds

  1. To receive the LAO element of a prize, a winner must hold an active, fully verified LAO account in good standing. If a winner does not hold a qualifying LAO account, they will not receive the LAO element and no cash, Golden Chip or other alternative will be provided.
  2. Subject to Rule 73, LAO bonus funds will be credited to the winner's LAO account within 24 hours after the Blackjack Grand Final tournament results have been confirmed.
  3. A winner must accept the LAO bonus within 90 days after it is issued. If the bonus is not accepted within that period, it will expire and be forfeited.
  4. Once accepted, a winner must place qualifying wagers totalling six times the original LAO bonus amount before the bonus funds and any associated winnings become withdrawable. The wagering requirement must be completed within 30 days after acceptance of the bonus.
  5. All LAO casino games contribute 100% towards the wagering requirement, except for minimal-risk wagering described in Rule 78, which does not contribute.
  6. Minimal-risk wagering does not contribute towards the wagering requirement. This includes:
    1. a. roulette bets where the total coverage exceeds 67% of all betting options, including multiple bets placed across a large proportion of the table to reduce overall risk; and
    2. b. baccarat bets placed on both Player and Banker at the same time.
  7. If a winner loses their original bonus while betting and can no longer meet the wagering requirement, or if their Bonus Balance falls below £0.10, the bonus will be automatically removed and will appear as cancelled in their account.
  8. Funds will be used in the following order while the bonus is active:
    1. a. Bonus Balance;
    2. b. Bonus Pending Winnings;
    3. c. Real Ringfenced Casino Balance; and
    4. d. Real Balance.
  9. If the wagering requirement is not completed within 30 days after acceptance, any funds held in the Bonus Balance and Bonus Pending Winnings Balance will expire and be forfeited.
  10. Winners are responsible for monitoring their bonus until the wagering requirement has been completed. If there are insufficient bonus funds to place a full wager, the winner may choose to use funds from their cash balance to fund the remainder. The full value of any mixed wager, including the portion funded from the cash balance, will count towards the wagering requirement. Any winnings will be allocated proportionately between the bonus and real-money balances according to the amounts used to fund the wager. Winnings attributable to the real-money-funded portion will remain unrestricted and withdrawable. Winnings attributable to the bonus-funded portion will remain subject to the wagering requirement.
  11. The LAO bonus is also subject to LAO's applicable account, bonus and wagering terms. If there is any conflict concerning the Promotion-specific bonus, these Terms will take precedence.

Fair participation and administration

  1. Participants must comply with these Terms and all reasonable instructions given by LAC staff in connection with the Promotion.
  2. LAC may disqualify a participant where it reasonably determines that the participant has:
    1. a. breached these Terms;
    2. b. attempted to enter or qualify more often than permitted;
    3. c. colluded with another participant;
    4. d. interfered with the operation of a blackjack game, Tournament Chips or leaderboard;
    5. e. acted fraudulently, dishonestly or abusively; or
    6. f. otherwise sought to obtain an unfair advantage.
  3. If a technical or operational fault materially affects a blackjack qualifying session, tournament round, leaderboard or result, LAC may void and replay the affected session or round where this is reasonably necessary to produce a fair result.
  4. LAC may correct an obvious or manifest error in a leaderboard, score, draw, result or prize allocation. Any correction will be made using the underlying tournament records where available.
  5. A prize awarded as a result of an error, breach of these Terms, fraud or other ineligible participation may be withheld or recovered.
  6. LAC will maintain records of eligibility, participation, scores and tournament results. These records may be used as evidence in the event of a dispute, but this does not affect a participant's right to raise a complaint under LAC's complaints and dispute resolution procedure. LAC's determination of tournament scores and results will be final, subject to any correction under Rule 87 and that procedure.

General terms

  1. A customer who is, or becomes, self-excluded from gambling with LAC or through the SENSE scheme during the Promotion will not be eligible to participate or receive any associated prize or promotional benefit.
  2. A self-exclusion registered with LAO or through GAMSTOP will prevent the award of any LAO bonus, prize or promotional benefit. Following the end of a self-exclusion period, participation in the Promotion will be subject to a customer interaction where appropriate, taking account of any recent and relevant interactions previously undertaken.
  3. LAC may make minor amendments to the Promotion or these Terms to correct typographical errors or improve clarity or customer experience, provided that the amendment does not materially disadvantage participants.
  4. LAC may suspend, amend or cancel the Promotion where reasonably necessary for legal, regulatory, security, technical or operational reasons outside its reasonable control. Where practicable, LAC will seek to minimise any disadvantage to participants and communicate any material change promptly.
  5. All complaints will be handled in accordance with the Les A Complaints and Gaming Disputes process, which includes access to Alternative Dispute Resolution (ADR). Leaflets are available at LAC and participants may ask a manager for assistance. The complaints and disputes process is also available at https://lesambassadeurs.com/complaints-and-disputes/ .
  6. These Terms apply in addition to the LAC OMNI Membership Terms, available at https://lesambassadeurs.com/club-rules/, and the applicable LAO account and bonus terms. If there is any conflict relating specifically to the operation of this Promotion, these Terms will take precedence.
  7. These Terms are governed by the laws of England and Wales.
  8. Gamble safely. For more information, visit www.gambleaware.org or telephone the freephone National Gambling Helpline on 0808 8020 133.